Please DO NOT ship any packages back to the mailing address provided on your package, that is NOT our return/exchange warehouse.
ALL EXCHANGES MUST BE APPROVED BEFORE YOU MAIL YOUR ITEMS BACK TO OUR RETURN FACILITY!
Email us at firstname.lastname@example.org before shipping your item(s) back to us to be approved for a return/exchange.
Please include your NAME & ORDER NUMBER in your email including the reason why you want to return/exchange the item.
If you ship an UNAPPROVED package to us we will NOT PROCESS it, and you will be responsible for the shipping fee back to you!
ALL SHIPPING FEES ARE NONREFUNDABLE
ALL SALE OR DISCOUNT ITEM(S) ARE FINAL SALE
IF YOU RETURN A SALE/DISCOUNT ITEM(S) (including item(s) purchased using a promo code) WE WILL NOT PROCESS IT, & YOU WILL RESPONSIBLE FOR THE SHIPPING FEE BACK TO YOU. THESE ITEM(S) ARE FINAL SALE!
RETURNS ARE FOR STORE CREDIT ONLY! NO CASH REFUNDS
WE DO NOT ACCEPT INTERNATIONAL RETURNS OR EXCHANGES!
XOMaxiBoutique ONLY allows a maximum of 2 exchanges per order!
Customer service: email@example.com
- Note: XOMaxiBoutique is not responsible for lost or stolen packages when returning or exchanging your product. If you are experiencing issues with your package contact your shipping provider.